Where To Withdraw Capitec Cash Send In South Africa?

Quick Summary

Capitec Bank makes it easy to withdraw cash through their Cash Send service, available via their app or USSD code. To withdraw Capitec Cash Send, simply use the app or dial *120*327*9# to initiate the transfer. The recipient can collect the cash at any Capitec ATM or partner store. Additionally, options like transferring funds to another bank account or using a prepaid debit card are available for cardless withdrawals. Capitec ensures a secure and convenient process for sending and receiving cash across South Africa.

Introduction

In today’s fast-paced world, managing cash transactions has never been easier, thanks to advancements in mobile and banking technology. Capitec Bank, one of South Africa’s most user-friendly financial institutions, offers a convenient service known as Capitec Cash Send. This feature allows you to send cash quickly and securely from your phone, bypassing the need for physical bank visits.

Capitec Cash Send is designed for simplicity and flexibility. Whether you’re sending money to a family member, friend, or even yourself, the process is straightforward. You can initiate a cash send using Capitec’s app or a USSD code, making it accessible even if you don’t have internet access.

In this comprehensive guide, we’ll explore various methods for withdrawing Capitec Cash Send. We’ll provide step-by-step instructions, address frequently asked questions, and offer tips to ensure a smooth experience.

Whether you’re a seasoned Capitec user or new to the service, this guide will help you navigate the different options available for withdrawing your cash. From using the app to leveraging USSD codes, you’ll find all the information you need to make the most out of Capitec Cash Send.

Let’s dive into the methods for withdrawing Capitec Cash Send and explore how you can utilize this service effectively!

Understanding Capitec Cash Send

What is Capitec Cash Send?

Capitec Cash Send is a service provided by Capitec Bank that allows you to send money instantly to anyone in South Africa using just your phone. This service is particularly useful for those who need to transfer cash quickly without the recipient needing to have a Capitec account.

Here’s how it works:

Initiate the Transaction: You can start the process through the Capitec mobile app or by using a USSD code on your phone.
Enter Details: Provide the amount you wish to send and create a unique security code.
Recipient Receives Notification: The recipient gets a notification with details on how to collect the cash.
Withdraw the Cash: The recipient can pick up the money at any Capitec ATM or partner store.

Capitec Cash Send provides a flexible and convenient way to handle money transfers, making it a valuable tool for both personal and business use.

Benefits of Using Capitec Cash Send

Capitec Cash Send offers several benefits that make it an attractive option for transferring money:

Convenience: Send money from anywhere using the app or USSD code. No need to visit a bank branch.
Accessibility: Recipients can withdraw cash at any Capitec ATM or partner store, including major retailers like Shoprite and Pick n Pay.
Security: Transactions are protected with a unique security code, ensuring that only the intended recipient can access the funds.
Low Transaction Fees: Capitec Cash Send is cost-effective, with fees typically lower than those of other money transfer services.
No Need for a Capitec Account: Recipients do not need to be Capitec customers, making it easy to send money to anyone, regardless of their banking status.

How Capitec Cash Send Works

Sending Cash via the Capitec App:
- Open the Capitec app and select the “Send cash” option.
- Enter the amount and a unique PIN for security.
- Generate a four-digit secret code that the recipient will need to withdraw the cash.
- Confirm the transaction and notify the recipient.
Sending Cash via USSD Code:
- Dial *120*327*9# on your phone and select the Cash Send option.
- Follow the prompts to enter the amount and create a PIN.
- Provide the recipient with the reference number and secret code for collection.
Collecting the Cash:
- The recipient can visit any Capitec ATM or partner store to withdraw the funds.
- They need to provide the reference number, their ID, and the secret code for verification.

Capitec Cash Send is a streamlined and efficient way to handle cash transfers, whether you’re sending money to family, friends, or even paying for services. It combines the ease of digital banking with the flexibility of cash withdrawals, making it a practical choice for various financial needs.

Methods for Withdrawing Capitec Cash Send

When it comes to withdrawing Capitec Cash Send, there are several methods available, each designed to cater to different needs and preferences. Here’s a detailed look at each method:

Method 1: Using the Capitec App

Withdrawing Capitec Cash Send using the Capitec app is a straightforward process. Follow these steps to complete your transaction:

Open the Capitec App:
- Launch the app on your smartphone.
Navigate to the “Transact” Section:
- Tap on “Transact” from the home screen.
Select “Send Cash”:
- Choose the “Send cash” option to initiate a withdrawal.
Enter Your Remote PIN:
- Input your Remote PIN for authentication. This is a security measure to verify your identity.
Choose the Account and Amount:
- Select the account from which you wish to withdraw money and enter the amount.
Create a Unique Secret Code:
- Generate a four-digit secret code. This code is crucial as it will be required by the recipient to withdraw the cash.
Accept Terms and Conditions:
- Review and accept any terms and conditions related to the transaction.
Complete the Transaction:
- Confirm the transaction details and finish the process. Notify the recipient of the reference number and secret code.

Example: If you want to send R500 to a friend, follow the above steps, and your friend can then withdraw the R500 at any Capitec ATM or partner store using the provided code.

Method 2: Using USSD Code

Withdrawing Capitec Cash Send via USSD is another convenient method, especially if you don’t have access to the internet. Here’s how you do it:

Dial 1203279#:
- On your phone, dial the USSD code *120*327*9#.
Select Option ‘9’:
- Choose option number ‘9’ from the menu to access the Cash Send feature.
Accept Terms and Conditions:
- If prompted, accept the terms and conditions for the transaction.
Select the Source Account:
- Choose which of your linked bank accounts will be used for the transaction.
Enter the Amount:
- Input the amount you wish to send.
Create a New PIN Code:
- Generate a new PIN code consisting of numbers between 0 and 9. This PIN will be needed by the recipient to access the cash.
Confirm Transaction Details:
- Verify all details and confirm the transaction.

Example: If you need to send R1,000 via USSD, follow the steps to set up the transaction, and your recipient will use the PIN code and reference number to collect the money.

Method 3: Using Another Bank Account or Card

If you don’t want to use Capitec’s ATMs or partner stores, you can transfer the money to another bank account and withdraw it using different bank ATMs. Here’s how:

Transfer Money from Your Capitec Account:
- Use the Capitec app or USSD to transfer the cash to a different bank account.
Withdraw from Other Bank ATMs:
- Visit an ATM of the bank where the money was transferred and use the debit or credit card associated with that account to withdraw the cash.

Example: If you send R2,000 to a Standard Bank account, you can then use a Standard Bank ATM to withdraw the money.

Method 4: Asking a Friend to Withdraw for You

If you have a trusted friend with a Capitec account, you can send the cash to their cellphone number and ask them to withdraw it for you. Here’s the process:

Send the Money to Your Friend:
- Use the Capitec app or USSD to send cash to your friend’s phone number.
Request Their Assistance:
- Ask your friend to withdraw the money from their Capitec account and give it to you.

Example: If you need R300 but don’t have access to an ATM, send the amount to your friend’s number, and they can withdraw and hand it over to you.

Method 5: Using a Prepaid Debit Card

You can also use a prepaid debit card designed for low-fee transactions to withdraw cash. Here’s how:

Obtain a Prepaid Debit Card:
- Get a prepaid debit card from a financial institution or retailer.
Transfer Money to the Prepaid Card:
- Transfer the desired amount from your Capitec account to the prepaid card.
Withdraw Cash Using the Prepaid Card:
- Use the prepaid card at any ATM to withdraw cash.

Example: Transfer R500 to your prepaid card and use it at an ATM to get the cash.

These methods offer flexibility and convenience, allowing you to choose the option that best suits your needs for withdrawing Capitec Cash Send. Whether you prefer using the app, USSD, or another method, Capitec provides various ways to access your funds effortlessly.

Frequently Asked Questions

Q1: How much does it cost to send cash using the Capitec app or USSD?

A1: The cost of sending cash using Capitec’s app or USSD code varies based on the amount being sent. Here’s a breakdown of the fees:

Sending R40 – R1,000: R8
Sending R1,010 – R3,000: R16

These fees are relatively low compared to other cash transfer services, making Capitec a cost-effective option for sending money.

Q2: What are the limits for sending cash per transaction and per month?

A2: Capitec has set limits for sending cash to ensure security and manage risk. The limits are as follows:

USSD Transactions:
- Daily Limit: R1,000
- Monthly Limit: R24,999
Capitec App Transactions:
- Daily Limit: R5,000
- Monthly Limit: R24,999

These limits help to control the amount of money you can send in a single transaction or over a month, ensuring safe and manageable transactions.

Q3: How do recipients collect their cash?

A3: To collect cash sent via Capitec, recipients can visit any Capitec ATM or partner store. They need to provide the following information:

Reference Number: Provided by the sender.
Surname: The recipient’s surname.
Name: The recipient’s first name.
Mobile Phone Number: The recipient’s contact number.
Secret Code: The unique code generated by the sender.

Once the recipient provides these details, Capitec will verify the transaction, and the cash will be dispensed.

Q4: What information do recipients need when collecting cash?

A4: To successfully withdraw cash, recipients must present the following details at a Capitec ATM or partner store:

Reference Number: The unique number provided with the transaction.
Surname: The recipient’s last name.
Name: The recipient’s first name.
Mobile Number: The recipient’s contact number.
Secret Code: The four-digit code created by the sender.

Ensuring all this information is accurate is crucial for a smooth cash withdrawal process.

Q5: What should recipients do if they cannot complete a cash payout?

A5: If a recipient encounters issues while trying to withdraw cash, they should contact Capitec’s client care center for assistance. The customer service team can provide support and resolve any issues related to the transaction. Contact Capitec’s client care center at:

Phone Number: 0860 10 20 43
Email: [email protected]

Q6: Can I withdraw Capitec cash without a card?

A6: Yes, you can withdraw Capitec cash without a card. Capitec offers several methods for accessing cash, including:

Using the Capitec App: Withdraw funds directly from your app.
USSD Code: Use 1203279# to manage and withdraw cash.
Prepaid Debit Card: Transfer funds to a prepaid debit card and use it for cash withdrawals.
Partner Stores: Collect cash at designated partner locations like Shoprite or Pick n Pay.

These methods ensure that you can access your funds even if you do not have a physical Capitec card.

Tips for a Smooth Withdrawal Experience

Ensuring a seamless withdrawal experience for Capitec Cash Send transactions can make the process much easier and less stressful. Here are some practical tips to help you have a smooth experience:

1. Verify Recipient Details

Before sending cash, double-check the recipient’s phone number and other details. Incorrect information can lead to issues with the withdrawal process. Ensure that the recipient knows their reference number and secret code.

2. Use Accurate Information

When entering transaction details, be precise with the amount and any codes required. Small errors can cause delays or complications. Always verify the transaction details before confirming.

3. Keep Your Codes Secure

The secret code and reference number are crucial for accessing cash. Share these details securely with the recipient and avoid sending them through unsecured channels like social media or unsecured emails.

4. Confirm Transaction Limits

Be aware of the daily and monthly limits for sending cash using Capitec’s app or USSD code. This helps in planning your transactions and avoiding any issues related to exceeding these limits.

5. Choose the Right Method

Select the most convenient method for withdrawing cash based on your needs and availability. Whether you use the app, USSD code, or another method, make sure it aligns with your access and preferences.

6. Monitor Transaction Status

Keep track of your transaction status through the Capitec app or by contacting customer support if needed. Monitoring helps you ensure that the transaction is processed correctly and on time.

7. Seek Assistance if Needed

If you encounter any problems during the withdrawal process, don’t hesitate to reach out to Capitec’s customer support. They are available to assist with any issues or questions you may have.

By following these tips, you can enhance your overall experience with Capitec Cash Send and ensure that your transactions are completed smoothly and efficiently.

Conclusion

Capitec Cash Send offers a flexible and convenient solution for sending and receiving money across South Africa. With options to use the Capitec app, USSD code, or other methods, you have several ways to manage your cash transfers. By understanding the various methods and adhering to best practices, you can ensure a seamless and efficient experience.

Whether you are sending money to a friend, family member, or business, Capitec’s service provides a secure and cost-effective means to handle your financial needs. Remember to keep your transaction details secure, be aware of limits, and choose the withdrawal method that best suits your situation.

For additional information and support, Capitec provides helpful resources and customer service to assist you with any questions or issues related to Cash Send.

References

Feel free to explore these resources for more detailed information and support regarding Capitec Cash Send and related services.

Authors Note

Thank you for reading this comprehensive guide on withdrawing Capitec Cash Send. This article aims to provide clear, detailed, and actionable information to help you navigate the process effortlessly. If you have any questions or need further assistance, don’t hesitate to reach out to Capitec’s customer service or visit their official website for additional resources.

We hope this guide has been helpful in understanding the various methods available for withdrawing Capitec Cash Send and that you find the tips provided useful for a smooth experience. Your feedback and experiences are valuable to us, so feel free to share your thoughts or ask questions in the comments section below.

For more insights and updates on financial services and banking solutions, stay tuned to our blog.

About Author

*Full-Time Writer, Researcher, Tech, Business & Financial Analyst*

As an avid writer at Nuelfrey Solutions LTD, Christine is driven by a deep passion for helping others through her work. Her journey into the world of writing began over eight years ago, marked by trials and triumphs. Despite early challenges and frustrations, Christine discovered her calling in blogging.

Her love for blogging stems from its ability to delve deeply into diverse fields, allowing her to continuously learn and grow. Christine finds fulfillment in seeing her efforts evolve from small beginnings into impactful and transformative content. Her dedication to personal growth and making a difference fuels her commitment to producing insightful and valuable information for her readers.

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