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Privacy Policy

Effective Date: 01/01/2023

Welcome to Nuelfrey Solutions Limited (“us”, “we”, or “our”). At Nuelfrey Solutions Limited, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard the information you provide when using our services or visiting our website. By using our services or accessing our website, you consent to the practices described in this Privacy Policy.

Information We Collect

We may collect personal information from you in various ways, including when you interact with our website, subscribe to our newsletters, request information, or engage with our services. The types of information we collect may include but are not limited to:

  1. Personal Identifiers: Such as your name, email address, phone number, and physical address.

  2. Company Information: If applicable, we may collect information about your company or organization, including its name, industry, and size.

  3. Payment Information: When you engage our services, we may collect payment-related information, such as credit card details or billing information.

  4. Website Usage Data: We may collect information about how you interact with our website, including IP address, browser type, operating system, referring URLs, pages visited, and time spent on the website.

How We Use Your Information

We may use the information we collect for various purposes, including:

  1. Providing Services: To deliver the services you request from us, such as web hosting, web designing, system development, mobile app development, digital marketing, and AI solutions.

  2. Communication: To communicate with you regarding our services, respond to inquiries, and provide customer support.

  3. Marketing and Promotions: To send you promotional materials, newsletters, and updates about our services, subject to your preferences and consent.

  4. Improving User Experience: To enhance and personalize your experience on our website, analyze website usage, and identify areas for improvement.

  5. Legal Compliance: To comply with applicable laws, regulations, and legal processes.

How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction. We use industry-standard encryption protocols and restrict access to your personal information to authorized personnel only. However, no data transmission over the internet or electronic storage is entirely secure. Therefore, while we strive to protect your data, we cannot guarantee its absolute security.

Disclosure of Information

We may share your personal information with third parties only in the following circumstances:

  1. Service Providers: We may engage trusted third-party service providers to perform tasks on our behalf, such as payment processing or website analytics. These providers are obligated to use your information only for the specific purposes for which we provide it.

  2. Legal Compliance: We may disclose your information if required by law, governmental authorities, or to protect our rights, property, or safety, as well as that of our users and the public.

Cookies and Tracking Technologies

Our website may use cookies and other tracking technologies to enhance user experience, analyze website usage, and tailor our services to your preferences. You can manage your cookie preferences through your browser settings. Please note that certain features of the website may be affected if you disable cookies.

Links to Third-Party Websites

Our website may contain links to third-party websites. We do not control or endorse the content or privacy practices of these websites. We encourage you to review the privacy policies of any third-party websites you visit.

Your Privacy Choices

You have the right to review, update, or delete your personal information at any time. If you wish to access, correct, or delete your data, please contact us using the information provided below. Additionally, you may opt-out of receiving promotional materials from us by following the unsubscribe instructions provided in our communications.

Updates to the Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised policy will be effective from the date of publication on our website. We encourage you to review this page regularly to stay informed about how we are protecting your privacy.

Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or the use of your personal information, please contact us at:

Email: Phone: +256783769604

Thank you for entrusting Nuelfrey Solutions Limited with your information. We are committed to safeguarding your privacy and providing you with exceptional technology services.