What Network Is 064? South Africa

Quick Summary

Network 064, operated by Cell C Ltd., is a South African mobile network known for its affordability and extensive coverage, including rural areas. Offering both 2G and 3G services, it provides a range of features like budget-friendly data plans, competitive call rates, and additional perks such as free LTE Wi-Fi hotspots. This guide explores what Network 064 is, how it compares to other networks, the benefits of using it, and troubleshooting tips for common issues. Whether you’re considering switching or optimizing your current service, you’ll find all the information you need to make an informed decision.

Introduction

South Africa is known for its diverse range of mobile network providers, each offering unique services and coverage to meet the needs of its users. Among these providers, Network 064 stands out as a prominent option. Understanding what Network 064 offers can help you make an informed decision about your mobile services.

In this guide, we’ll explore everything you need to know about Network 064, from its ownership and services to how it compares with other networks in South Africa. Whether you’re considering switching to Network 064 or just curious about its offerings, this comprehensive guide will provide valuable insights into this network.

What Is Network 064?

The Basics of Network 064

Network 064, also known simply as “064,” is a major mobile network provider in South Africa. It is operated by Cell C Ltd., one of the country’s leading telecommunications companies. Cell C, which owns Network 064, is renowned for providing competitive mobile services and is known for its prepaid offerings under the Top Up Plus brand.

Ownership by Cell C Ltd.

Cell C Ltd. is a well-established name in the South African telecom industry. Since its inception, Cell C has been focused on delivering affordable and reliable mobile services. Network 064 is one of their key offerings, catering to users looking for flexible and cost-effective mobile plans.

Services Offered by Network 064

Network 064 provides a range of services designed to cater to various needs. Here’s a detailed look at what they offer:

Prepaid and Contract Plans

Network 064 offers both prepaid and monthly contract plans to accommodate different user preferences and budgets. Whether you prefer the flexibility of prepaid plans or the commitment of a monthly contract, Network 064 has options to suit your needs.

• Prepaid Plans: Ideal for users who want control over their spending without long-term commitments.
• Monthly Contracts: Suitable for users who prefer consistent billing and potentially more benefits.

Data Plans and Voice Call Rates

Network 064 is known for its competitive data plans and voice call rates. Here’s a breakdown of their offerings:

• Unlimited Data Plans: Starting from R99 per month, you can enjoy 20GB of night surfer data and 10GB of WhatsApp bundles weekly, reaching up to 200GB.
• Voice Call Rates: Calls are priced at just 25c/minute with no call setup charges, making it an affordable option for regular users.

Additional Services

Network 064 also provides a variety of additional services to enhance the user experience:

• LTE Wi-Fi Hotspots: Customers who purchase a new phone from Cell C stores receive 6 months of free access to LTE Wi-Fi hotspots across South Africa. This is particularly useful for those who travel frequently and need reliable internet access on the go.
• Social Media Bonuses: Prepaid plans often include daily bonuses for social media usage, up to 100MB each day, helping users stay connected without incurring extra costs.

Summary

Network 064, managed by Cell C Ltd., offers a comprehensive range of mobile services designed to meet various user needs. From affordable data and voice plans to valuable additional services like LTE Wi-Fi hotspots and social media bonuses, Network 064 provides a robust option for South African mobile users. Whether you’re looking for a flexible prepaid plan or a budget-friendly contract, Network 064 has something to offer.

How Network 064 Compares to Other Networks

When choosing a mobile network, it’s essential to compare various providers to find the best fit for your needs. Network 064, operated by Cell C Ltd., competes with other major South African networks such as Vodacom, MTN, and Telkom. Here’s a detailed comparison to help you understand how Network 064 stacks up against these competitors.

Network 064 vs. Vodacom

Vodacom is one of the largest and most well-known mobile network operators in South Africa. Here’s how Network 064 compares:

Coverage Comparison

• Vodacom: Vodacom boasts extensive coverage across South Africa, including urban and rural areas. Its 4G and 5G networks offer high-speed internet in most locations.
• Network 064: While Network 064 offers good coverage, particularly in rural areas where other networks may charge high roaming fees, its primary focus is on 2G and 3G networks. Vodacom’s 4G and 5G capabilities may provide faster internet speeds in urban areas.

Pricing and Plans

• Vodacom: Known for its premium pricing, Vodacom offers a range of plans, including prepaid, contract, and data bundles. However, its prices can be higher compared to Network 064.
• Network 064: Network 064 is often more budget-friendly. With competitive pricing on data and voice plans, including unlimited data plans starting from R99 per month, Network 064 provides a cost-effective alternative to Vodacom.

Network 064 vs. MTN

MTN is another major player in South Africa’s telecom industry. Here’s a look at how Network 064 compares:

Service Features

• MTN: MTN offers a variety of service features, including extensive 4G coverage and attractive international roaming options. It also has a strong presence in corporate and business services.
• Network 064: Network 064 provides value through its affordable plans and additional services like free LTE Wi-Fi hotspots. While it may not match MTN’s extensive 4G network, it offers excellent value for users seeking cost-effective options.

Network Reliability

• MTN: MTN is known for its reliable network, particularly in urban and high-traffic areas. Its infrastructure supports high-speed data and clear voice calls.
• Network 064: Network 064 provides reliable coverage, especially in rural areas where other networks might not reach. Its 2G and 3G networks ensure consistent service, though speeds may be slower compared to MTN’s 4G.

Network 064 vs. Telkom

Telkom is another competitor in the South African mobile market. Here’s how Network 064 measures up:

Plan Options

• Telkom: Telkom offers a range of plans, including prepaid and contract options, with competitive data bundles and voice rates. It also has a strong presence in fixed-line services.
• Network 064: Network 064 provides flexible prepaid and contract plans, often with more generous data allowances for the price. Its focus on affordability makes it a strong contender against Telkom’s offerings.

Network Performance

• Telkom: Telkom’s network performance is generally solid, with good coverage and competitive data speeds. It also offers 4G services in many areas.
• Network 064: While Network 064 primarily offers 2G and 3G coverage, it provides consistent and reliable service, particularly in areas where Telkom’s 4G might not be available.

Summary

When comparing Network 064 to other South African networks like Vodacom, MTN, and Telkom, several factors come into play:

• Cost: Network 064 tends to be more affordable, with competitive pricing on data and voice plans.
• Coverage: While Network 064 offers good coverage, especially in rural areas, networks like Vodacom and MTN provide extensive 4G and 5G coverage in urban centers.
• Service Features: Network 064’s additional services, such as free LTE Wi-Fi hotspots, offer extra value for users.

Each network has its strengths, so the best choice depends on your specific needs, such as budget, coverage area, and desired features.

Benefits of Using Network 064

Choosing a mobile network involves evaluating various factors to ensure you get the best value and service quality. Network 064, operated by Cell C Ltd., offers several advantages that make it an appealing choice for many South African users. Here’s a look at the key benefits of using Network 064:

Cost-Effectiveness

Affordable Pricing: Network 064 is known for its budget-friendly plans, making it a great option for cost-conscious consumers. For example, their unlimited data plans start at just R99 per month, offering 20GB of night surfer data and 10GB of WhatsApp bundles each week. This competitive pricing helps users save money while enjoying generous data allowances.

No Call Setup Charges: Voice call rates are priced at 25c/minute with no call setup charges. This low cost per minute means you can stay connected without worrying about unexpected costs.

Coverage and Connectivity

Extensive Coverage: Network 064 provides reliable coverage across South Africa, including rural and remote areas. This is particularly valuable in regions where other networks may have limited coverage or impose high roaming fees.

2G and 3G Networks: While Network 064 primarily offers 2G and 3G connectivity, it ensures consistent and reliable service. Users in areas with limited 4G access will still benefit from dependable network performance.

Special Features and Bonuses

Free LTE Wi-Fi Hotspots: Customers who purchase a new phone from Cell C stores receive 6 months of free access to LTE Wi-Fi hotspots throughout South Africa. This feature is especially useful for frequent travelers, providing reliable internet access on the go.

Social Media Bonuses: Prepaid plans come with daily social media bonuses, offering up to 100MB of data each day for popular platforms like Facebook and Twitter. This helps users stay connected without additional costs.

Summary

Network 064 offers a range of benefits, including cost-effective pricing, extensive coverage, and valuable features like free LTE Wi-Fi hotspots and social media bonuses. These advantages make it a compelling choice for users seeking affordable and reliable mobile services in South Africa.

How to Get Started with Network 064

If you’re considering switching to Network 064 or starting a new service, here’s a step-by-step guide to help you get started:

Purchasing a SIM Card or Plan

Where to Buy: Network 064 SIM cards and plans are available through Cell C stores and authorized retailers. You can also visit their official website or contact customer service for more information on purchasing options.

Choosing the Right Plan: Evaluate your mobile needs to choose the most suitable plan. Consider factors such as data usage, call frequency, and budget. Network 064 offers a variety of prepaid and monthly contract plans, so you can select one that fits your lifestyle.

Activating Your Network 064 Service

Activation Process: Once you have your SIM card, follow these steps to activate your Network 064 service:

1. Insert the SIM Card: Place the Network 064 SIM card into your phone and power it on.
2. Complete the Registration: You may need to complete a registration process, which usually involves providing personal information and verifying your identity.
3. Set Up Your Device: Configure your device settings to connect to the Network 064 network. This may include entering APN settings, which are typically provided with the SIM card.

Setting Up Your Device: Network 064 provides instructions for setting up your device on their website and through customer support. Ensure that your phone is compatible with Network 064’s 2G or 3G network.

Summary

Getting started with Network 064 involves purchasing a SIM card or plan, choosing the right option for your needs, and completing the activation process. By following these steps, you can easily switch to or start using Network 064 and enjoy its affordable and reliable mobile services.

Troubleshooting Common Issues with Network 064

While Network 064 offers reliable and cost-effective mobile services, you may occasionally encounter issues that need addressing. This section will guide you through common problems and their solutions, ensuring that you can resolve any issues quickly and efficiently.

Poor Network Coverage

Problem: You’re experiencing weak signal or no coverage in certain areas.

Possible Causes:

• Location: Network 064 primarily operates on 2G and 3G networks, which may have limited coverage compared to 4G and 5G networks in certain regions.
• Obstructions: Physical barriers like buildings or mountains can affect signal strength.

Solutions:

1. Check Coverage Map: Review Network 064’s coverage map on their official website to verify if your location is within their service area.
2. Move to an Open Area: Try moving to a more open space to see if the signal improves. Signals can be weaker indoors or in areas with heavy obstructions.
3. Contact Customer Support: If the issue persists, contact Network 064’s customer support to report the problem and get assistance. They may provide information on network upgrades or suggest troubleshooting steps.

Issues with Data Connectivity

Problem: You’re having trouble accessing the internet or experiencing slow data speeds.

Possible Causes:

• Data Bundle: Your data bundle may be depleted or expired.
• Network Congestion: High network traffic can sometimes slow down data speeds.
• Device Settings: Incorrect APN (Access Point Name) settings may affect connectivity.

Solutions:

1. Check Data Usage: Log in to your Network 064 account or use the Network 064 app to check your remaining data balance and ensure you haven’t exhausted your data bundle.
2. Restart Your Device: Sometimes, restarting your phone can resolve temporary connectivity issues.
3. Verify APN Settings: Ensure that your device’s APN settings match Network 064’s recommended settings. You can find these settings on Network 064’s website or by contacting customer support.
4. Upgrade Your Plan: If you frequently run out of data, consider upgrading to a plan with a higher data allowance.

Problems with Call Quality

Problem: You’re experiencing poor call quality, such as dropped calls or static.

Possible Causes:

• Signal Strength: Weak signal can affect call quality.
• Network Issues: Temporary network outages or maintenance can impact call quality.

Solutions:

1. Check Signal Strength: Move to a location with better signal reception and see if the call quality improves.
2. Update Your Phone: Ensure that your phone’s software is up-to-date, as updates can fix bugs affecting call quality.
3. Clear Network Settings: Reset your phone’s network settings to default, which can sometimes resolve call quality issues.
4. Contact Support: If problems persist, reach out to Network 064’s customer service for further assistance and to report any potential network issues.

Billing and Account Issues

Problem: Discrepancies in your bill or account management issues.

Possible Causes:

• Incorrect Charges: Errors in billing or unexpected charges.
• Account Access: Difficulty accessing or managing your account online.

Solutions:

1. Review Your Bill: Check your bill details to identify any discrepancies. Ensure that charges align with your plan and usage.
2. Contact Customer Support: Reach out to Network 064’s customer service to address any billing errors or account issues. They can assist in correcting charges and resolving account access problems.
3. Update Account Information: Ensure that your personal and payment information is up-to-date in your Network 064 account to avoid billing issues.

Summary

Troubleshooting issues with Network 064 involves checking network coverage, verifying data connectivity, addressing call quality problems, and resolving billing and account issues. By following the solutions provided, you can effectively manage and resolve common problems with Network 064.

Frequently Asked Questions

As you explore Network 064, you might have some common questions about its services and functionality. Here are the answers to frequently asked questions to help you understand more about Network 064 and how it works.

What Is Network 064?

Network 064 is a mobile network operated by Cell C Ltd. in South Africa. It offers a range of telecommunications services, including voice calls, SMS messaging, and mobile data. Network 064 is known for its affordability and wide coverage, particularly in rural areas where other networks might charge high roaming fees.

How Do I Check My Network 064 Data Balance?

To check your data balance with Network 064, you can:

1. Use the Network 064 App: Download and install the Network 064 app from your device’s app store. Log in to view your data balance and other account details.
2. Dial a USSD Code: Dial *111# on your phone to access the self-service menu and check your data balance.
3. Visit the Website: Log in to your account on the Network 064 website to view your data usage and remaining balance.

How Do I Activate a Network 064 SIM Card?

To activate your Network 064 SIM card:

1. Insert the SIM Card: Place the SIM card into your phone and power it on.
2. Complete Registration: Follow any on-screen instructions to complete the registration process, which may involve providing personal details and verifying your identity.
3. Configure Settings: Ensure your device is set up with the correct APN settings for Network 064. You can find these settings on the Network 064 website or by contacting customer support.

What Should I Do If I Have Poor Signal or No Coverage?

If you experience poor signal or no coverage:

1. Check Coverage Map: Review the coverage map on the Network 064 website to confirm if your location is within their service area.
2. Move to an Open Area: Try relocating to a more open area, as physical obstructions can impact signal strength.
3. Contact Support: If the issue persists, contact Network 064’s customer support for assistance and to report the problem.

How Can I Upgrade or Change My Network 064 Plan?

To upgrade or change your plan:

1. Visit the Network 064 Website: Log in to your account and navigate to the plan or service section to view available options and make changes.
2. Use the Network 064 App: Access your account through the app and select the plan change or upgrade option.
3. Contact Customer Support: Call or email Network 064’s customer support for help with changing or upgrading your plan.

How Do I Resolve Billing Discrepancies?

If you notice discrepancies in your bill:

1. Review Your Statement: Check your billing statement for any errors or unexpected charges.
2. Contact Customer Support: Reach out to Network 064’s customer service to report the discrepancy and seek assistance in correcting your bill.

Can I Use My Network 064 SIM Card Internationally?

Network 064 primarily operates within South Africa. For international roaming:

1. Check Roaming Options: Contact Network 064 customer support to inquire about international roaming services and rates.
2. Enable Roaming: If available, ensure roaming is activated on your account before traveling.

How Do I Contact Network 064 Customer Support?

To contact Network 064 customer support:

1. Phone: Call the customer service number provided on their website or on your billing statement.
2. Email: Send an email to the customer support address listed on their website.
3. Website: Use the live chat feature or support portal on the Network 064 website for assistance.

Summary

These FAQs cover essential aspects of using Network 064, from activation and data balance checks to troubleshooting and customer support. If you have more questions or need further assistance, don’t hesitate to reach out to Network 064’s support team.

Conclusion

Network 064 stands out as a valuable mobile network option in South Africa, offering a combination of affordability, broad coverage, and useful features. Whether you’re seeking cost-effective data plans, reliable voice call rates, or extensive network coverage, Network 064 provides solutions that cater to a range of needs.

From its budget-friendly plans to its inclusive features like free LTE Wi-Fi hotspots and daily social media bonuses, Network 064 delivers both quality and value. Despite relying on 2G and 3G technologies, it ensures dependable service across many areas, including remote regions where other networks might be lacking.

Choosing Network 064 can be a smart decision for those who want to maximize their mobile services without overspending. By following the steps outlined in this guide for activation, troubleshooting, and making the most of your service, you can enjoy a seamless and satisfying experience with Network 064.

If you encounter any issues or have questions, Network 064’s customer support is available to assist you and ensure that you get the most out of your mobile service.

References

1. Network 064 Official Website – For detailed information about plans, coverage maps, and customer support.
   • Network 064 Website

Author’s Note

Thank you for taking the time to read through this comprehensive guide on Network 064. As someone deeply involved in exploring and understanding mobile networks, I’ve strived to provide you with a detailed and accurate portrayal of Network 064’s offerings, benefits, and common issues.

I’ve personally experienced the intricacies of using different mobile services, including those offered by Network 064, and I hope this article has provided valuable insights based on real-world usage and expert knowledge. My goal is to ensure that you have all the information you need to make an informed decision about your mobile network choice and to help you troubleshoot any issues you might encounter along the way.

If you have any further questions or need additional assistance, please feel free to reach out. I’m always here to help and share more information about mobile services and technology.

Thank you for reading, and I wish you the best in your journey with Network 064!

About Author

As an avid writer at Nuelfrey Solutions LTD, Christine is driven by a deep passion for helping others through her work. Her journey into the world of writing began over eight years ago, marked by trials and triumphs. Despite early challenges and frustrations, Christine discovered her calling in blogging.

Her love for blogging stems from its ability to delve deeply into diverse fields, allowing her to continuously learn and grow. Christine finds fulfillment in seeing her efforts evolve from small beginnings into impactful and transformative content. Her dedication to personal growth and making a difference fuels her commitment to producing insightful and valuable information for her readers.

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