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How to cancel Auto Renewal on Glo In Nigeria?

Quick Summary

Introduction

Welcome to our guide on how to cancel auto renewal on Glo, Nigeria’s leading telecommunications network. In this article, we’ll walk you through the process of disabling auto renewal for your data plan or other subscriptions on Glo. Whether you’re looking to switch plans or simply want to avoid unnecessary charges, understanding how to manage your auto renewal settings is crucial.

Glo offers the convenience of auto renewal, ensuring uninterrupted access to data and other services. However, there may come a time when you need to cancel this feature. Perhaps you’ve found a better plan elsewhere, or you simply want more control over your subscriptions. Whatever the reason, we’re here to help you navigate the process smoothly.

Understanding Auto Renewal on Glo

Auto renewal is a service provided by Glo that automatically extends your subscription at the end of its validity period. This means that when your current plan expires, Glo will automatically renew it for you, ensuring continuous access to data and other services without interruption.

Benefits of Auto Renewal:

  • Convenience: No need to manually renew your subscription each time it expires.
  • Continuous Service: Ensures uninterrupted access to data and other services.
  • Peace of Mind: No risk of running out of data unexpectedly.

Drawbacks of Auto Renewal:

  • Lack of Flexibility: Limited ability to switch plans or opt out of renewal.
  • Unnecessary Charges: May lead to charges for services you no longer need or want.
  • Difficulty in Monitoring Usage: Auto renewal may lead to overlooking data usage patterns.

While auto renewal offers convenience, it’s important to weigh its benefits against its drawbacks and decide if it aligns with your needs and preferences. If you’ve decided that auto renewal is no longer the right choice for you, it’s time to learn how to cancel it on Glo.


Important Things to Note

Before proceeding with cancelling auto renewal on Glo, there are several important considerations to keep in mind:

  1. No Immediate Impact on Current Plan: Cancelling auto renewal will not affect your current data plan. You will still be able to use the data until the current plan expires. However, you will need to manually renew your subscription once it expires.
  2. Monitor Data Usage: Once you opt out of auto renewal, it becomes your responsibility to monitor your data usage closely. Without auto renewal, you risk running out of data unexpectedly if you do not renew your plan in time.
  3. No Refund for Unused Data: If you cancel auto renewal before the end of your current data plan, Glo will not refund you for any unused data. Therefore, it’s important to plan accordingly and avoid cancelling too close to the renewal date.
  4. Timing Considerations: To ensure you are not charged for the next cycle, it’s recommended to cancel auto renewal at least 24 hours before your plan’s expiry date. Cancelling too close to the renewal date may result in charges for the next cycle.

Checking Glo Data Plan Status and Renewal Date

Before cancelling auto renewal, you’ll need to know your current data plan status and when it is set to renew. Glo offers several methods for checking this information:

1. Via SMS

  • Simply send an SMS with the text “INFO” to 127. You will receive a message containing details about your current data plan status and renewal date.

2. Via USSD Code

  • Open the dialer app on your mobile phone and dial *777#. Follow the prompts to navigate to the “Current Plan” section. Here, you’ll find information about your current data plan status and renewal date.

3. Via Glo Café App

  • Download the Glo Café app from the Google Play Store, if you haven’t already. Launch the app and sign in with your Glo phone number. Navigate to the “My Account” section and select “My Plans.” Here, you’ll find details about your current data plan status and renewal date.

By checking your data plan status and renewal date using any of these methods, you’ll be well-informed and prepared to proceed with cancelling auto renewal on Glo.


How to Stop Auto Renewal on Glo

Once you’ve made the decision to opt out of auto renewal on Glo, you can follow these step-by-step instructions to disable the feature:

1. Via SMS

  • Open the messaging app on your mobile phone.
  • Compose a new message and type “CANCEL” (without quotes) as the message content.
  • Send the message to the Glo shortcode 127.
  • You will receive a confirmation message from Glo indicating that auto renewal has been successfully cancelled.

2. Via USSD Code

  • Open the dialer app on your mobile phone.
  • Dial the USSD code *777# and press the call button.
  • Select the option for “Data Services” from the menu.
  • Next, choose the option for “Auto-renewal.”
  • Select “Cancel auto-renewal” to disable the feature for your current data plan.
  • You will receive a confirmation message from Glo confirming that auto renewal has been cancelled.

3. Via Glo Café App

  • If you haven’t already, download and install the Glo Café app from the Google Play Store.
  • Launch the app and sign in with your Glo phone number.
  • Navigate to the “My Account” section within the app.
  • Select “My Plans” to view your current data plan details.
  • Locate the data plan for which you wish to cancel auto renewal and tap on it to expand the options.
  • Look for the option to “Deactivate Auto-Renewal” and select it.
  • Confirm your choice when prompted.
  • You will receive a confirmation message indicating that auto renewal has been successfully disabled for the selected data plan.

By following any of these methods, you can easily stop auto renewal on your Glo line and regain control over your subscriptions. Remember to cancel auto renewal before your current data plan expires to avoid being charged for the next cycle. If you’re unsure about when your plan expires, be sure to check your data plan status and renewal date using one of the methods outlined earlier in this guide.

FAQs about Cancelling Auto Renewal on Glo

As you navigate the process of cancelling auto renewal on Glo, you may have some questions or concerns. Here, we address some common queries to provide clarity and guidance:

  1. Can auto renewal be cancelled at any time?
    • Yes, you can cancel auto renewal on Glo at any time before your current plan expires.
  2. What happens to remaining data upon cancellation?
    • You will still be able to use your remaining data until your plan expires. Cancelling auto renewal does not affect your current data plan.
  3. Will I receive a refund if I cancel auto renewal on Glo?
    • No, Glo does not provide refunds for any unused data if you cancel auto renewal before the end of your current plan.
  4. How do I reactivate auto renewal on Glo?
    • You can reactivate auto renewal on Glo by subscribing to a new data plan and selecting the auto renew option during the activation process.
  5. Can I cancel auto renewal on a specific data plan while keeping auto renewal on other data plans?
    • Yes, you have the flexibility to cancel auto renewal for specific data plans while keeping auto renewal active for others.
  6. How do I activate auto renewal on Glo?
    • Simply dial the code *777# and subscribe to a data plan, selecting the auto renew option during the activation process.

Conclusion

In conclusion, managing your subscriptions on Glo is essential for controlling costs and ensuring optimal usage of data and other services. By understanding how to cancel auto renewal, you gain greater flexibility and control over your plans.

Throughout this guide, we’ve provided detailed instructions and answered common questions to help you navigate the process with confidence. Remember to check your data plan status and renewal date before proceeding, and always cancel auto renewal before your current plan expires to avoid any unwanted charges.

We hope this guide has been helpful in empowering you to take control of your subscriptions on Glo and make informed decisions about your data usage.

References

Author’s Note

As an author deeply invested in providing valuable and accurate information, I understand the importance of managing subscriptions effectively, especially when it comes to telecommunications services like Glo. Through extensive research and personal experience, I’ve compiled this guide to help you navigate the process of cancelling auto renewal on Glo with confidence.

I encourage you to explore the resources provided and take proactive steps to manage your subscriptions in a way that best suits your needs and preferences. Remember, staying informed is the first step towards making empowered decisions about your data usage and expenditures.

If you have any further questions or feedback, please feel free to reach out. Your input is invaluable and helps me continuously improve the quality of the content I provide.

Happy managing!

About Author

Full-Time Writer, Researcher, Tech, Business & Financial Analyst


As an avid writer at Nuelfrey Solutions LTD, Christine is driven by a deep passion for helping others through her work. Her journey into the world of writing began over eight years ago, marked by trials and triumphs. Despite early challenges and frustrations, Christine discovered her calling in blogging.

Her love for blogging stems from its ability to delve deeply into diverse fields, allowing her to continuously learn and grow. Christine finds fulfillment in seeing her efforts evolve from small beginnings into impactful and transformative content. Her dedication to personal growth and making a difference fuels her commitment to producing insightful and valuable information for her readers.

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